Certified Quality management system ISO 9001:2015
The international standard ISO 9001:2015 defines the requirements for a quality management system when an organization must demonstrate its ability to consistently deliver a product that meets customer requirements and the requirements of applicable regulatory acts established by a legislative body or another authorized body, and strives to increase customer satisfaction through effective implementation of the system, including processes for continuous improvement of the system and ensuring compliance with customer requirements and the requirements of applicable regulatory acts established by a legislative body or another authorized body.
The management of TERAZID EOOD is committed to maintaining and continuously improving the quality of the offered construction products and trade, while fully satisfying the requirements of customers and society. Effective management of healthy and safe working conditions and minimizing harmful impacts on the environment are part of the entire company’s policy and strategy.
The management agrees to comply with applicable legal and other voluntarily adopted requirements relating to the creation of the construction product, health and safety at work and environmental protection.
The management undertakes to implement:
QUALITY POLICY
- providing modern efficient and quality construction products, adapted to the conditions of the free and competitive market with quality that meets the current and future requirements of customers and at a reasonable price
- ensuring the priority of quality in the activity of all employees
- satisfying the requirements of the clients, according to the agreed conditions and the current normative regulations
- effective organization of the company’s management, through which to react flexibly and quickly in case of changing market conditions
- control and observance of the technical rules and norms in the production of construction mixtures, plasters and paints, safety of the production site and protection of the environment
- accuracy, responsibility and expediency, constant contact with the client, correctness and strict fulfillment of the undertaken commitments in compliance with the law and the normative regulations